The Code of Practice for Social Care Workers sets down the standards of conduct, so workers know what is expected of them and the public know what to expect from workers.
In certain areas of Learning Disabilities, in-house services were experiencing issues with staff performance and some were resulting in cautions being issued, improvement action plans being put in place and in some cases investigations under POVA.
As a result of the above a ½ day training session was delivered to staff in 2014. The purpose of the training session was for staff to revisit the Codes of Practice and ensure they were familiar with the standards expected of them, and to share good practice and learning.
Monthly sessions were delivered by Managers. Every member of staff attended.
A Good Practice booklet was produced, based on evidence gathered via the monthly sessions. This has since been shared with all staff.
The sessions have continued, with the addition of 2 new elements covering the Core Competency Framework, and the Professional Boundaries Guidance issued by the Care Council for Wales.
Below is a section taken from the Good Practice booklet: