2020-21 Report

Our annual report for 2020-21, we hope you enjoy reading it.

Introduction

Director’s Summary of Performance

What we said we’d do

How are people shaping our services?

Quality Standard 1

Quality Standard 2

Quality Standard 3

Quality Standard 4

Quality Standard 5

Quality Standard 6

Quality Standard 7

Quality Standard 8

How we do what we do

Performance Management Framework

Looking forward to 2021-22 and beyond

Accessing further information and key documents