2018-19 Report

Our annual report for 2018-19, we hope you enjoy reading it.

Director’s summary of performance

How are people shaping our services?

Promoting and improving the well-being of those we help

Quality Standard 1 – Working with people to define and co-produce personal well-being outcomes that people wish to achieve

Quality Standard 2 – Working with people and partners to protect and promote people’s physical and mental health and emotional well-being

Quality Standard 3 – Protecting and safeguarding people from abuse, neglect or harm

Quality Standard 4 – Encouraging and supporting people to learn, develop and participate in society

Quality Standard 5 – Supporting people to develop safely and to maintain healthy domestic, family and personal relationships

Quality Standard 6 – Working with and supporting people to achieve greater economic well-being, have a social life and live in suitable accommodation that meets their needs

How we do what we do

Performance Measurement Framework

Looking forward to 2019-20 and beyond

Accessing further information and key documents