Conwy Social Services Annual Report

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You are here: Home / 2015-16 / Successful upgrade to our Client Information System (PARIS)

Successful upgrade to our Client Information System (PARIS)

The PARIS system is used to store records and information about the people who use the services provided by Conwy’s social services department. The team responsible for PARIS successfully delivered an upgrade to the software in February 2015.

The upgrade ended a long period of testing, making sure that important functionality was working and fit for purpose.

The upgrade to PARIS was a big change from the version that was already in use, and it took a lot of effort to ensure that the roll out of the new version did not disrupt the delivery of services to the public.

For the staff who use PARIS, the upgrade brings a completely new look to the system, making it easier and quicker for staff to use. It gives the PARIS team access to new system tools that we will use to improve the quality of system development.

The upgrade also enables us to share information with other systems in Social Services, such as CallConfirmLive! This means we will save time in having to pass information between staff working in different areas of the department, and even be able to send information such as work rotas directly and securely to staff’s work mobiles.

Filed Under: 2015-16, Business Support & Transformation, SECTION 3: Successes within Services

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2015-16 Report

Introduction

SECTION 1: Progress made against priority areas

SECTION 2: Update on the Social Care Transformation Programme

SECTION 3: Successes within Services

SECTION 4: Current Challenges

SECTION 5: The Conwy People’s Partnership

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For more information about Social Services in Conwy, please visit www.conwy.gov.uk/socialservices

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Contact Social Services

General Enquiries for Adult Services: 0300 456 1111
General Enquiries for Children’s Services: 01492 575111

email: [email protected]

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