Conwy Social Services Annual Report

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Accessing further information and key documents

Social Services and Well-being (Wales) Act 2014
https://socialcare.wales/hub/sswbact

Care Inspectorate Wales
https://careinspectorate.wales/

North Wales Safeguarding Board
http://www.northwalessafeguardingboard.wales/

Dewis Wales
https://www.dewis.wales/

North Wales Social Care and Well-being Services Improvement Collaborative
https://www.northwalescollaborative.wales/

Conwy’s Commissioning Strategy
http://www.conwy.gov.uk/en/Resident/Social-Care-and-Wellbeing/Policies-Plans-and-Reports/How-we-commission-services.aspx

Director’s Annual Report 2016-17
http://www.conwy.gov.uk/en/Resident/Social-Care-and-Wellbeing/Policies-Plans-and-Reports/Annual-Report.aspx

Corporate Safeguarding Policy
http://www.conwy.gov.uk/en/Resident/Social-Care-and-Wellbeing/Im-worried-about-somebody/Corporate-Safeguarding-Policy.aspx

Conwy Social Care Workforce Partnership
http://www.conwy.gov.uk/en/Resident/Social-Care-and-Wellbeing/Workforce-Development-and-Learning/Conwy-Social-Care-Workforce-Partnership/Conwy-Social-Care-Workforce-Partnership.aspx

Conwy and Denbighshire Public Services Board
http://www.conwy.gov.uk/en/Council/Conwy-and-Denbighshire-Public-Services-Board.aspx

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2017-18 Report

Frequently used acronyms


Introduction.


Director’s Summary of Performance


How are people shaping our services?


Quality Standard 1 – Working with people to define and co-produce personal well-being outcomes that people wish to achieve.


Quality Standard 2 – Working with people and partners to protect and promote people’s physical and mental health and emotional well-being.


Quality Standard 3 – Protecting and safeguarding people from abuse, neglect or harm.


Quality Standard 4 – Encouraging and supporting people to learn, develop and participate in society


Quality Standard 5 – Supporting people to develop safely and to maintain healthy domestic, family and personal relationships


Quality Standard 6 – Working with and supporting people to achieve greater economic well-being, have a social life and live in suitable accommodation that meets their needs


How we do what we do


Looking forward to 2018-19 and beyond


Accessing further information and key documents

Visit our main website

For more information about Social Services in Conwy, please visit www.conwy.gov.uk/socialservices

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Contact Social Services

General Enquiries for Adult Services: 0300 456 1111
General Enquiries for Children’s Services: 01492 575111

email: [email protected]

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