2017-18 Report

Our annual report for 2017-18, we hope you enjoy reading it.

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Frequently used acronyms

Director’s Summary of Performance

How are people shaping our services?

Promoting and improving the well-being of those we help:

Quality Standard 1 – Working with people to define and co-produce personal well-being outcomes that people wish to achieve.

Quality Standard 2 – Working with people and partners to protect and promote people’s physical and mental health and emotional well-being.

Quality Standard 3 – Protecting and safeguarding people from abuse, neglect or harm.

Quality Standard 4 – Encouraging and supporting people to learn, develop and participate in society

Quality Standard 5 – Supporting people to develop safely and to maintain healthy domestic, family and personal relationships

Quality Standard 6 – Working with and supporting people to achieve greater economic well-being, have a social life and live in suitable accommodation that meets their needs

How we do what we do

Looking forward to 2018-19 and beyond

Accessing further information and key documents