Welcome to Conwy’s annual report for Social Services, which reflects on how we have performed during 2021-22 and highlights our priorities for 2022-23. The report demonstrates how we have promoted wellbeing and accounted for the delivery of wellbeing standards. We report on areas of new development, and revisit what we said we’d do in the last annual report, rather than trying to capture all areas of our work. The annual report is a requirement for every local authority in Wales and aligns to the eight national quality standards of wellbeing outcomes.
- All people are equal partners who have voice, choice and control over their lives and are able to achieve what matters to them
- Effective leadership is evident at all levels with a highly skilled, well qualified and supported workforce working towards a shared vision
- The need for care and support is minimised and the escalation of need is prevented, whilst ensuring that the best possible outcomes for people are achieved
- Resilience within our communities is promoted and people are supported to fulfil their potential by actively encouraging and supporting people who need care and support, including carers, to learn, develop and participate in society
- Effective partnerships are in place to commission and deliver fully integrated, high quality sustainable outcomes for people
- People are encouraged to be involved in the design and delivery of their care and support as equal partners
- People are protected and safeguarded from abuse and neglect, and any other types of harm
- People are supported to actively manage their wellbeing and make their own informed decisions so that they are able to achieve their full potential and live independently for as long as possible