Conwy Social Services Annual Report

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Responding to Need

  1. People are able to find information about available services.
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  2. Children and adults are listened to and understood and are at the centre of making changes to their lives.
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  3. Where people are eligible, they receive a good and timely response to their needs.
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  4. People have up to date good quality sustainable care plans that ensure their needs are met.
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  5. Carers are supported effectively so that they can lead fulfilling lives alongside their caring responsibilities (C&A).
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  6. People are supported to be as independent as possible, and to develop life skills, including access to universal and community based services, training and employment opportunities.
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  7. All children and adults are treated equally and have their diversity respected and promoted.
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Responding to need

Responding to need

People are able to find information about available services

Children and adults are listened to and understood and are at the center of making changes to their lives.

Where people are eligible, they receive a good and timely response to their needs

People have up to date good quality sustainable care plans that ensure their needs are met

Carers are supported effectively so that they can lead fulfilling lives alongside their caring responsibilities

People are supported to be as independent as possible, and to develop life skills, including access to universal and community based services, training and employment opportunities

All children and adults are treated equally and have their diversity respected and promoted

Improvements planned for 2014-15

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For more information about Social Services in Conwy, please visit www.conwy.gov.uk/socialservices

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Contact Social Services

General Enquiries for Adult Services: 0300 456 1111
General Enquiries for Children’s Services: 01492 575111

email: [email protected]

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